Shipping, Ordering, & Payment Policy
We
at Schneider Racing Cams want your online experience to be enjoyable, simple
and successful. To that end, we have created an ordering, shipping and
payment process to make your life easy.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at jerryc@schneidercams.com
Most credit and debit card orders for regular merchandise are shipped on the same business day. Orders for camshafts can take up to one week before they ship due to the nature of the business and the high volume that we maintain. Mail or Fax orders are shipped once payment is received.
The
shipping choices for online orders shipped within the United States are UPS Next Day Air, 2nd Day Air, and Ground. Shipping choices for international orders are USPS Express Mail International (EMI), and Priority Mail International. We try to ship all orders within 24 business hours and all camshafts within 24 business hours from time of completion.
Please
note: We do not ship orders on Saturday or Sunday. Any order placed on
Saturday, Sunday or a national holiday will be shipped on the next
business day. Schneider Racing Cams reserves the right to change the shipping method at its
own discretion and expense. Schneider Racing Cams is not responsible for
delays caused by weather or other natural disasters.
Canada
For
all Canadian shipments, Schneider Racing Cams will not be held responsible or
liable for any problems that result at your local customs office. If
customs duties are assessed, these are in addition to your shipping
charges and must be paid directly by you. No refunds will be given for
items that are seized at your local customs office. Schneider Racing Cams will not be held liable for any customs duties or taxes that
arise from your local customs office. Schneider Racing Cams will also not be
held responsible for any additional fee the local carrier in your
country may charge.
International
Estimated
delivery time for items we have in stock is from date of shipment
provided no problems occur with your local customs office. Some
countries may require various types of import licenses. Schneider Racing Cams
will not knowingly ship any products to any countries that may require
any type of license. Schneider Racing Cams will not be held responsible or
liable for any problems that result at your local customs office. No
refunds will be given for items that are seized at your local customs
office. Schneider Racing Cams will not be held liable for any customs duties
or taxes that arise from your local customs office. Schneider Racing Cams
will also not be held responsible for any additional fee the local
carrier in your country may charge. Our international shipping prices
reflect the base shipping charge not including customs duties, taxes
and country specific fees. Our fees ONLY reflect the cost for us to
ship your order to your country. If you are unsure of your country's
import policies, please check with them before ordering.
Also Note
USA Overnight Shipping & Handling
- Please understand that choosing Overnight does not necessarily mean
your order will be in your hands tomorrow. While most orders do ship on
the same day, depending on when your order is received, some will be
shipped on the following day. You will receive your order 1-2 days
after the order has been processed, which in most cases is within 24
hours. We do not ship orders on Saturdays or Sundays. A signature may
be required for UPS deliveries.
Back Orders
In
the unlikely event that any items in your order are unavailable for
immediate delivery, we will ship the remainder of your order
immediately and ship the balance when it becomes available (with no
additional shipping charges).
Ordering Methods
| Online |
Shop here online at our store.
|
| Phone |
Call us Monday-Thursday 7-4 and Friday 7-2 Pacific Time.
|
| Fax |
Fax us anytime at (760) 297-0577 Domestic or International |
| Mail |
Schneider Racing Cams
1235 Cushman Ave
San Diego, CA. 92110
U.S.A |
Order Status and Returns
Email us anytime and we will get back to you by the next business day. We can be reached at jerryc@schneidercams.com.
Payment Options
On-line
orders can be paid by credit card, debit card and PayPal. We accept the
following credit cards: VISA, MasterCard, American Express and
Discover. We also accept most bank VISA or MasterCard debit cards.
Orders sent via mail can be paid by credit card, cashier's check or
money order.